Who we are
tgNABS Technologies (“tgNABS”, “we”, “us”) provides IT support, cyber resilience, cloud, AI enablement and technology advisory services to businesses in the Atlanta Metro area and remotely across the United States. This policy explains how we handle personal information collected through tgnabs.com (the “website”).
What we collect
Information you send us. When you use our contact form or email us, we receive what you choose to provide: your name, email address, and optionally your company name, team size, the topics you’re interested in, and your message.
Information collected automatically. Like most websites, our hosting provider records basic technical information when pages are requested (such as IP address, browser type and the pages viewed), and our analytics tool collects usage information described under Cookies & analytics.
Information that stays on your device. The “IT health check” on our homepage and the “Where are you with AI today?” selector run entirely in your browser. Your answers are not sent to us or stored.
We do not ask for, and ask you not to send, sensitive information such as passwords, payment card numbers or health records through the website.
How we use it
- To respond to your enquiry and schedule a conversation or free assessment.
- To provide and improve our services, if you become a client.
- To understand how visitors use the website so we can make it more useful.
- To keep the website secure and to meet legal obligations.
We do not sell or rent your personal information, and we do not use it for automated decisions about you. We won’t add you to a marketing mailing list unless you ask to be added.
Who we share it with
We share personal information only with service providers that help us run the website and our business, and only as needed for them to do so:
- Web3Forms delivers contact-form submissions to our inbox.
- Microsoft 365 hosts our business email.
- Hostinger hosts the website and its content delivery network.
- Google provides website analytics (Google Analytics) and the fonts used on this site (Google Fonts). Loading the fonts sends your IP address to Google.
We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transfer such as a merger or sale.
Cookies & analytics
We use Google Analytics to understand how many people visit, which pages they read and how they found us. Google Analytics uses cookies and collects information such as pages viewed, approximate location (derived from your IP address), device and browser type. We use this information in aggregate only.
You can block or delete cookies in your browser settings, or opt out of Google Analytics on all websites with Google’s opt-out browser add-on. Learn more in how Google uses information from sites that use its services.
Apart from Google Analytics, the website does not set its own cookies or store information in your browser.
How long we keep it
We keep enquiry emails only as long as needed to respond and to maintain normal business records. If you become a client, we keep information for the duration of our relationship and as required for legal, tax and accounting purposes. Analytics data is kept according to our Google Analytics retention settings.
Your choices & rights
You can ask us at any time to tell you what personal information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights under state privacy laws. We will not treat you differently for exercising them.
To make a request, email info@tgnabs.com. We may need to confirm your identity before acting on it.
Security
Protecting data is what we do. The website is served over encrypted HTTPS, and we use business-grade, access-controlled tools for email and records. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information you share with us.
Children
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as our website or services change. The effective date at the top shows when it was last revised.
Contact us
Questions about this policy or your information? Email info@tgnabs.com.
tgNABS Technologies · Atlanta Metro, Georgia, USA